La medición del clima laboral

Abstract

When measuring working environments using questionnaires, their preparation should be done following technical standards in order to guarantee the quality of the information collected. Among aspects to be considered are the validity of the measurement instrument and the reliability of the results. Measuring organizational climate means gauging several factors related to people ́s perception and their constructs which are covered by several organizational and psychological theories on human behavior. If these tasks are performed following scientific discipline and are met with respect towards people, the results are more likely to improve.